Update Center

Current Branch Status

West Mifflin: Drive Thru Only
Bethel Park: Lobby Closed
McMurray: Lobby Closed
Duquesne: Lobby Closed
Olympia: Lobby Closed
All Branch ATMs Still Available

Emergency Loans Available

3/24/2020 3:45 P.M.

CHFCU is now offering an Emergency Loan for anyone who is experiencing financial hardship due to the COVID-19 virus.
Click here to view the application.

We’re Here To Help

3/20/2020 4:00 P.M.

If you encounter financial hardship as a result of coronavirus, please call us at 412-650-2600 and “press 0” to discuss your options.

Important Message from the NCUA

3/20/2020 2:00 P.M.

Click Here for an important message from the National Credit Union Administration.

IMPORTANT SERVICE UPDATE

3/25/2020 3:45 P.M.

To help protect you and our employees, we are open for business, however, we have had to temporarily close branch lobbies until further notice.

 

3/17/2020 4:00 P.M.

In an effort to protect our members and employees from contamination by the virus known as COVID-19, we must reluctantly close four of our five branch offices* effective March 18th through March 31st. We will consolidate service staff into our main office drive-through lanes at 700 Regis Avenue in West Mifflin.

In addition to drive-through service, lending and member services staff will be available to handle your telephone requests at 412-650-2600 (press “0”). During this challenging time, we urge you to take advantage of our convenient self-service channels:

Anyone experiencing signs of illness or who are ill, please use our electronic services or our drive-thru to conduct business.

  • It’s Me 247 Online and CHFCU Mobile Banking – Check balances, make transfers, pay bills, deposit checks, Manage CHFCU Mastercard® credit and debit cards and more in the comfort of your home.
  • Call24 Telephone Banking – Call in to check balances, transfer funds, request checks and more anywhere and anytime. 1-844-4-CALL24 or 1-844-422-5524
  • Mobile Deposit – Available in the mobile app, use this feature to submit checks for deposit electronically without having to visit a branch.
  • Mail Payments & Deposits – Send deposits to 700 Regis Avenue, Pittsburgh, PA 15236.
  • eStatements – Enroll in eStatements to receive your statement via It’s Me 247 Online Banking and reduce contamination exposure.
  • Find Surcharge Free ATMs – Surcharge free ATMs are available to our members through Allpoint and CU$. To find an ATM location near you, click on the buttons shown here.
  • Online Loan Requests – You can apply for all of Century Heritage’s loan services online or over the phone. Most loans are also available for eSign, so you may not need to come into a branch.

If you are not enrolled in Online or Mobile Banking and you need assistance with the process, please visit Our Contact Form, or call 412-650-2600.

We want to stress that these branch closings are temporary and designed to help us optimize service with a staff size reduced by the current healthcare environment. We regret the inconvenience this may cause you and appreciate your understanding. We will keep you apprised of developments as they occur.

*Branches temporarily closed are: Duquesne, Olympia, Bethel Park and McMurray

Precautionary Steps You Can Take

Look out for potential scams – In times of uncertainty be aware of heightened levels of potential scams. Be diligent and take caution when you’re asked to provide personal information, especially if you did not initiate an inquiry. Remember, Century Heritage will never call you and ask for your password or PIN information.

Use common hygienic practices – Properly wash your hands throughout the day; avoid touching your face; cover your cough and sneeze using your elbow or tissue; and stay home if you are not feeling well.

Additional resources and tips can be found on the following sites

An Important Message for our Members about the Coronavirus (COVID-19)

3/16/2020 4:00 P.M.

Given the increasing concerns regarding the spread of the Coronavirus (COVID-19), Century Heritage is proactively preparing in the event of a widespread interruption of commerce. Our priority is the safety of our employees and members and ensuring our ability to continue to serve your financial needs effectively. In the event of normal business interruptions, we will notify you via email and alerts on our website.

Precautionary Actions Currently in Place

Following recommendations from federal health organizations, we have increased efforts to disinfect surfaces in our branches. Hand sanitizers are also available in our lobbies. As a precaution, employees may utilize sanitary gloves when handling transactions and cash.

Anyone experiencing signs of illness or who are ill, please use our electronic services or our drive-thru to conduct business.

If you need to visit a branch, consider the drive-thru lanes at our West Mifflin location.

A Final Word

We understand that current circumstances can cause major hardships for you. Please remember that your credit union is staffed with people just like you, who genuinely desire to help. If you are experiencing difficulty due to this situation, please contact us at 412-650-2600, so that together we can explore solutions that will allow you to maintain your financial health.

Please return to this page to see further updates.

Recent Updates

Update 3/25/20 3:45 P.M.
Branch Lobbies will remain closed until further notice.

Update 3/24/20 3:45 P.M.
Emergency Loans Available

Update 3/20/20 4:00 P.M.
We’re Here To Help

Update 3/20/20 2:00 P.M.
Important Message from the NCUA

Update 3/17/20 4:00 P.M.
Important Service Update

Update 3/16/20 4:00 P.M.
Important Message for our Members about COVID-19